Jen Hengtgen is a Senior Consultant at Aligned Dental Partners. She is a highly respected Business Operations Professional with over 28 years of experience in optimizing dental care administration and driving operational excellence. Jen specializes in guiding leadership teams through the development and implementation of efficient systems, performance metrics, and communication strategies to improve employee engagement and patient care. Her expertise in process optimization, strategic planning, and change management has led to substantial improvements in team retention, patient satisfaction, and operational efficiency.

Prior to joining Aligned Dental Partners Jen was the Chief Operating Officer for a multi-specialty DSO in Western Washington and founder of her own consulting business. Her roles have consistently demonstrated her ability to lead change, optimize processes, and achieve business goals.

Jen’s background is further supported by certifications in leadership coaching from the Institute of Professional Excellence in Coaching and Authorized Facilitator of Everything DiSC Workplace, reinforcing her commitment to exceptional service and leadership.