Eric has led teams to improve their practices through Leadership Coaching since 2001. Eric brings verbal skills, systems training and his engaging and humorous delivery to all of his dental consulting and seminar leading. He is an expert on case acceptance verbal skills and the DISC personality profile. He has a passion for stopping cancellations, handling patient objections, and asking patients for referrals/reviews.

Eric’s expertise and comprehensive training include the following concepts: creating the perfect day’s schedule of dental patients; successful financial arrangement conversations; establishing case acceptance skills for the clinical team to attract and keep the best dental team; in-office hands-on dental practice management training; Effective Case Acceptance verbal skills training for the entire team; Key Practice Indicators by using my Coaching Results Tracker; and how to Prevent Cancellations.